Before you start
- You need the Admin role. Only the workspace Admin can invite members.
- Your subscription must be active.
- A workspace has 5 seats. You (the Admin), every member and every pending invitation each use one seat, so you can have up to 4 teammates. Expired invitations don’t use a seat.
- Each person can belong to only one GetQR workspace. You can’t invite someone who already has a workspace of their own or belongs to another one.
Invite people
1
Open your account settings
Click your name at the bottom of the sidebar, then click My Account.
2
Open the Members tab
Click Members.
3
Start an invitation
Click Invite. If you’re the only member so far, click Invite members.
4
Enter email addresses
Type or paste one or more email addresses. Separate them with spaces or commas, or press Enter after each one. The form shows how many seats you have left.
5
Choose a role
Under Role for invites, select Editor or Viewer. Everyone in this batch gets the same role.
6
Send the invitations
Click Send invitations. The button shows the number of invitations, for example Send 2 invitations.
Roles you can give
You can’t invite another Admin: each workspace has one Admin, the account owner. See Roles and permissions for the full list.
What the invited person does
1
Open the invitation email
The email comes from GetQR and names the person who invited them and their role.
2
Click the link in the email
The link signs them in to GetQR and adds them to the workspace. No separate sign-up or payment is needed.
3
Start working
They land in your workspace dashboard and see its QR codes.
Common issues
“That person already belongs to a workspace or has a pending invite.”
“That person already belongs to a workspace or has a pending invite.”
Either the address already has a pending invitation to your workspace (check the Invitations tab), or the person already has a GetQR workspace. A person can belong to only one workspace, so invite a different email address, or ask them to use one that isn’t linked to a GetQR account.
“This workspace is limited to 5 seats.”
“This workspace is limited to 5 seats.”
All seats are taken by members and pending invitations. Remove a member or revoke a pending invitation, then try again. See Manage access.
“You can invite up to N people at a time”
“You can invite up to N people at a time”
You entered more addresses than you have free seats. Remove some addresses or free up seats first.
I can't see the Members tab
I can't see the Members tab
Only the workspace Admin sees Members. Editors and Viewers can’t invite people.
The person didn't get the email
The person didn't get the email
Ask them to check their spam folder and confirm the address you entered. If the invitation expires, resend it from the Invitations tab. See Manage access.
“This invitation has expired.”
“This invitation has expired.”
The invited person used the link more than 3 days after you sent it. Resend the invitation from the Invitations tab.
“You already belong to another workspace, so this invitation can't be accepted.”
“You already belong to another workspace, so this invitation can't be accepted.”
The invited person joined or created another GetQR workspace after you invited them. They can’t be in two workspaces. Invite a different email address.