Before you start
- Admins and Editors can do everything on this page.
- Viewers can find, download and print QR codes and view their statistics, but can’t change them.
- Everyone in the workspace sees the same list of QR codes.
Find a QR code
1
Open My QR Codes
Click My QR Codes in the sidebar.
2
Search
Type in the search box above the list. GetQR matches the QR code name and, once you type 3 or more characters, its content, such as a web address.
3
Sort the list
Click the sort menu and choose Last updated, Date created, Total scans, Last scanned or QR type.
Read a QR card
Each card shows the QR code with its name, content and a few badges.
The scan count next to each code opens its statistics. See Analytics overview.
Statuses
Edit a QR code
All editing actions are in the menu on each card. Click the three-dot button on the card to open it.
Changes to content, design and access rules apply right away. The next person who scans your printed code sees the new version; you don’t need to reprint.
WiFi QR codes store the network details in the code itself. If you change a WiFi code’s settings, download and print it again: copies you already printed keep the old details.
Pause or activate a QR code
1
Open the card menu
Click the three-dot button on the QR card.
2
Click Pause
Click Pause. For a paused code, the same item says Activate.
3
Confirm
Click Pause in the Pause QR Code window.
Duplicate a QR code
1
Open the card menu
Click the three-dot button on the QR card.
2
Click Duplicate
Click Duplicate.
3
Confirm
Click Duplicate in the Duplicate QR Code window. GetQR creates a new QR code with the same type, content and design.
Delete a QR code
1
Open the card menu
Click the three-dot button on the QR card.
2
Click Delete
Click Delete.
3
Confirm
Review the warnings in the Delete QR Code window, then click Delete permanently.
Common issues
Search doesn't find my QR code
Search doesn't find my QR code
Check the spelling of the name. To search by content, such as part of a link, type at least 3 characters.
View Statistics is greyed out
View Statistics is greyed out
The code has no scans yet. Statistics become available after the first scan. WiFi QR codes don’t record scans.
Enable password is greyed out
Enable password is greyed out
Password protection isn’t available for WiFi QR codes.
My QR code shows Paused, but I didn't pause it
My QR code shows Paused, but I didn't pause it
It probably reached its end date or scan limit. Click the status to see why, then use Set Access Rules to change the date or limit.
All my QR codes show Deactivated
All my QR codes show Deactivated
The workspace subscription has ended. The Admin can renew it with Restore Access on the My QR Codes page. See Account and trial.
QR Health shows a problem
QR Health shows a problem
GetQR redirects correctly, but your destination isn’t loading normally. Open the destination to check it, and update the content if the link changed. See Troubleshooting.