Before you start
- Every role can export analytics, including Viewer.
- The export only includes scans that match your current date range and filters.
Export scan data
1
Open Statistics
Click Statistics in the sidebar.
2
Set the date range
Pick a period, such as Last 30 days, Last 12 months or All Time.
3
Add filters (optional)
Click Filter to narrow the data, for example by QR name, Country or Device.
4
Open Export data
Click Export data.
5
Choose the file type
Click Download CSV or Download XLSX. The file is saved as
analytics.csv or analytics.xlsx.Export data for one QR code
1
Open the QR code's statistics
On My QR Codes, open the code’s menu and click View Statistics. The page opens filtered to that code, for All Time.
2
Export
Click Export data, then Download CSV or Download XLSX.
What’s in the file
Each row is one scan. The file has these columns:CSV or XLSX?
In CSV files, cells that start with
=, +, - or @ get a leading '. This stops spreadsheet apps from running them as formulas.Use cases
- Campaign reports. Filter by QR name and date range, export, and build charts in your own tool.
- Location analysis. Pivot scans by country or city to see where codes perform.
- Regular reporting. Want the data in your inbox instead? Set up scheduled reports.
Common issues
The file is empty
The file is empty
No scans match your date range and filters. Widen the range, for example to All Time, or click Clear All to remove filters.
Nothing downloads
Nothing downloads
The export didn’t complete. Wait a moment and try again, or narrow the date range. For very large exports, choose CSV.
XLSX fails for a big workspace
XLSX fails for a big workspace
XLSX files hold about 1 million rows at most. Use Download CSV, or export a shorter period.
View Statistics is greyed out
View Statistics is greyed out
The QR code has no scans yet, so there is nothing to show or export.
Times don't match my time zone
Times don't match my time zone
Scan times in the file are in UTC. Convert them in your spreadsheet if needed.
Scans of a deleted QR code are missing
Scans of a deleted QR code are missing
Exports only include QR codes that still exist in your workspace.
What’s next
Reading reports
Understand the charts on the Statistics page.
Scheduled reports
Get analytics by email on a schedule.