Before you start
- Every role can download QR codes, including Viewer.
- Downloading doesn’t change the code. Download it as many times and in as many formats as you need.
Download a QR code
1
Open My QR Codes
Click My QR Codes in the sidebar.
2
Open the download window
On the QR code, open its menu and click Download QR. The QR Code Preview window opens.
3
Choose a format
Click the format selector (it shows JPEG by default) and pick a format.
4
Choose a size
For JPEG, PNG and EPS, pick 1024 × 1024, 2048 × 2048 or 4096 × 4096. SVG has no size, and PDF is always A4.
5
Download
Click Download QR. The file is saved to your browser’s downloads folder.
Which format to use
Notes on each format
- SVG is a vector file: it stays sharp at any size, from a business card to a banner.
- PDF puts the code on an A4 page, 190 mm wide, centered with a 10 mm margin. For standard designs, the code is vector, so you can also scale it in print software.
- EPS contains an image at the size you pick, not vector shapes. Choose 4096 px for large prints, or use SVG or PDF when you need true vector.
- PNG and SVG have a transparent background. On a dark screen they can look wrong; view them on a light background.
Which size to use
For anything printed, prefer SVG or PDF. See Print your QR code.
Branded designs and AI designs
Codes made with Branded designs or AI designs are images, so they have fewer download options:- Formats: JPEG, PNG or PDF. SVG and EPS are not available.
- Size: 1024 × 1024 only for JPEG and PNG.
- PDF: an A4 page with a high-resolution image of the code.
File names
Downloads are named after the QR code. Raster files include the size, for examplespring-menu-2048px.png. SVG and PDF files don’t, for example spring-menu.svg.
Common issues
"Failed to download QR code"
"Failed to download QR code"
The download didn’t complete. Close the window, open Download QR again and retry. If it keeps failing, try another format, then contact [email protected].
SVG or EPS is missing from the format list
SVG or EPS is missing from the format list
The code uses a Branded design or AI design. These download as JPEG, PNG or PDF only.
I can't change the size
I can't change the size
SVG has no size, PDF is always A4, and Branded or AI designs download at 1024 px only.
The PNG looks black or empty
The PNG looks black or empty
PNG has a transparent background, and your image viewer shows it on a dark background. Open it on a light background, or download JPEG instead.
A message says the domain isn't live yet
A message says the domain isn't live yet
The code uses a custom domain that hasn’t finished DNS setup, so anything you print now won’t scan. GetQR blocks the download until the domain is live. Finish the setup first, see Verify and troubleshoot a domain.
What’s next
Print your QR code
Size, contrast and test-scan tips.
Bulk export
Download many QR codes at once.