> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getqr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Scheduled reports

> Get your QR code scan statistics by email every day, week or month, with an optional PDF.

A scheduled report emails you the scan statistics of your QR codes automatically, so you don't need to open the dashboard. Choose daily, weekly or monthly, pick the QR codes to include and optionally attach a PDF copy.

## Before you start

* You need the Admin or Editor role. Viewers can't create scheduled reports. See [Roles and permissions](/members/roles-and-permissions).
* Reports are sent only to your own account email. Each member who wants a report creates their own.

## Create a scheduled report

<Steps>
  <Step title="Open the report form">
    Click **Scheduled Reports** in the sidebar, then click **New report**. If you have no reports yet, click **Create your first report**.

    You can also click **Schedule report** at the top of the **Statistics** page.
  </Step>

  <Step title="Name the report (optional)">
    Enter a **Report name**, up to 40 characters. If you leave it empty, the report is named after its QR codes, for example **All QR codes**.
  </Step>

  <Step title="Choose a frequency">
    Under **Frequency**, select **Daily**, **Weekly** or **Monthly**, then click **Continue**.
  </Step>

  <Step title="Choose the QR codes">
    Under **Report scope**, select **All QR codes** or **Selected QR codes**.
  </Step>

  <Step title="Pick specific codes (Selected QR codes only)">
    In the list, check each QR code to include, then click **Continue**.
  </Step>

  <Step title="Attach a PDF (optional)">
    Turn on **Attach a PDF copy** to receive a formatted PDF of the report with each email.
  </Step>

  <Step title="Schedule it">
    Click **Schedule report**. A message confirms the date of the first report.
  </Step>
</Steps>

## Settings

| Setting | What it does |
| - | - |
| **Report name** | Optional label shown on the Scheduled Reports page. Up to 40 characters. |
| **Daily** | Sends every day with the previous day's scans. |
| **Weekly** | Sends every Monday with the previous completed week (Monday to Sunday). |
| **Monthly** | Sends on the 1st with the previous calendar month. |
| **All QR codes** | Includes every QR code in the workspace. |
| **Selected QR codes** | Includes only the QR codes you check. |
| **Attach a PDF copy** | Attaches a PDF version of the report to each email. |
| **Sent to** | Your account email. You can't change the recipient. |

Every email includes, for each QR code: **QR name**, **QR type**, **Top scan geo**, **Top device**, **Top OS**, **Top browser**, **Unique scans** and **Total scans**.

<Note>
  Reports use the time zone and language of your browser at the moment you create the report. Dates and numbers in the email follow those settings, and each period starts and ends at midnight in that time zone.
</Note>

## One report per QR code per frequency

Each QR code can be in only one of your reports of each frequency. For example, a code can be in one daily, one weekly and one monthly report, but not in two weekly reports.

* If an **All QR codes** report already exists for a frequency, that frequency shows **Already scheduled** and you can't pick it.
* If any report already exists for a frequency, **All QR codes** isn't available for that frequency.
* QR codes that already have a report of the chosen frequency are greyed out in the list.

A paused report still counts. To free up a QR code, edit the existing report or delete it.

## Manage your reports

The **Scheduled Reports** page lists your reports with their **Frequency**, **Next send** date and **Status**. Open a report's menu to:

| Action | What it does |
| - | - |
| **Edit** | Change the name, frequency, QR codes or PDF option. Click **Save changes** to apply. |
| **Pause** | Stops sending the report until you resume it. The status changes to **Paused**. |
| **Resume** | Restarts a paused report. |
| **Delete** | Removes the report for good after you confirm with **Delete report**. Your QR codes and their scan data aren't affected. |

## Use cases

* Send yourself a **Weekly** report of all QR codes to follow a campaign without logging in.
* Track one high-value code, such as a menu or a product label, with a **Daily** report.
* Forward the monthly PDF to a client or manager who doesn't have a GetQR account.

## Common issues

<AccordionGroup>
  <Accordion title="I didn't receive my report">
    Check that the report's status is **Active** and look at its **Next send** date. Check your spam folder and make sure your account email is correct in **My Account**. Reports are sent to your account email only.
  </Accordion>

  <Accordion title="I got a “No scans during this period” email">
    This is expected. If the QR codes in a report had no scans in the period, you still get an email saying so.
  </Accordion>

  <Accordion title="“Some of these QR codes are already covered by another report”">
    One of the QR codes is already in another report with the same frequency, even if that report is paused. Edit or delete that report first, or choose a different frequency.
  </Accordion>

  <Accordion title="A frequency shows Already scheduled">
    You already have an **All QR codes** report with that frequency, or your reports of that frequency already cover every QR code. Edit or delete the existing report.
  </Accordion>

  <Accordion title="I can't see the Schedule report button">
    Viewers can't create scheduled reports. Ask your workspace Admin to change your role to Editor.
  </Accordion>

  <Accordion title="Can I send the report to my team?">
    No. Reports go only to the account email of the person who created them. Each member can create their own reports, or you can forward the email or PDF.
  </Accordion>

  <Accordion title="The numbers differ from the Statistics page">
    A report covers a fixed period (yesterday, last week or last month) in the time zone saved with the report. Set the same dates on the **Statistics** page to compare.
  </Accordion>
</AccordionGroup>

## What's next

<CardGroup cols={2}>
  <Card title="Read your reports" href="/analytics/reading-reports" />

  <Card title="Export analytics" href="/downloads/export-analytics" />

  <Card title="Analytics overview" href="/analytics/overview" />

  <Card title="Roles and permissions" href="/members/roles-and-permissions" />
</CardGroup>


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.